LEGAL INFORMATION

In compliance with the duty to provide information established in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following information regarding the owner is provided:

Name: CARMEN MARÍA REAL PERERA (en adelante Astrotouristing)

Tax ID: 43371272B

Registered office: C/Carpintero, 1-A, Puerto de la Cruz

Email: info@astrotouristing.com

Datos Registrales: 0

1. USERS

Access to and/or use of this portal confers the status of USER, who accepts, from the moment of such access, these Terms and Conditions. These Terms and Conditions shall apply regardless of any applicable General Terms and Conditions of Contract.

2. USE OF THE PORTAL

Astrotouristing provides access to a multitude of information, services, content, programs, or data (hereinafter, “the content” and/or “the services”) on the Internet belonging to Astrotouristing or its licensors, which the USER may access.

The USER assumes responsibility for the use of the portal. This responsibility extends to any registration that may be necessary to access certain services or content. During registration, the USER is responsible for providing truthful and lawful information. The USER agrees to make appropriate use of the content and services (such as chat services, discussion forums, or newsgroups) that Astrotouristing offers through its portal and, by way of example but not limitation, agrees not to use them to: (i) engage in illicit, illegal, or activities contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic, or illegal nature, or that constitutes an apology for terrorism or an attack on human rights; (iii) cause damage to the physical and logical systems of Astrotouristing, its suppliers, or third parties, or introduce or disseminate computer viruses or any other physical or logical systems that may cause the aforementioned damage. (iv) Attempting to access and, where applicable, use other users' email accounts and modify or manipulate their messages. Astrotouristing reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to minors, or that threaten public order or safety, or that, in its opinion, are unsuitable for publication. In any case, Astrotouristing will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY

Astrotouristing, either directly or as an assignee, owns all intellectual and industrial property rights to its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software, and text; trademarks or logos; color combinations; structure and design; selection of materials used; and computer programs necessary for its operation, access, and use), which are owned by Astrotouristing or its licensors. All rights reserved. Pursuant to Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including making available, of all or part of the content of this website for commercial purposes, in any medium and by any technical means, is expressly prohibited without the authorization of Astrotouristing. The USER agrees to respect the Intellectual and Industrial Property rights held by Astrotouristing. You may view the elements of the portal and even print, copy, and store them on your computer's hard drive or any other physical medium, provided that it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, circumventing, or manipulating any protection device or security system installed on the Astrotouristing pages.

4. EXCLUSION OF WARRANTIES AND LIABILITY

Astrotouristing reserves the right to interrupt access to the services at any time and without prior notice, whether for technical, security, control, or maintenance reasons, due to power outages, or for any other justified cause.

Consequently, Astrotouristing does not guarantee the reliability, availability, or continuity of the Website or the Services. Therefore, users access and use them at their own risk, and Astrotouristing shall not be held liable in any way.

Furthermore, Astrotouristing assumes no liability whatsoever arising from, including but not limited to:

The use that users make of the materials available on the website, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the website's own content or that of third-party portals.
Any damages or losses to users caused by the normal or abnormal functioning of search tools, the organization or location of content, and/or access to services, and, in general, for any errors or problems that may arise in the development or implementation of the technical elements that comprise the service.
The content of pages that users may access through links included on the website.
The acts or omissions of third parties, regardless of whether these third parties are contractually linked to Astrotouristing.

Similarly, Astrotouristing excludes all liability for damages of any kind that may arise from the presence of viruses or other harmful elements in the content that could alter computer systems or the documents or systems stored on them. Therefore, Astrotouristing will not be liable under any circumstances for:

Errors or delays in user access to services when entering data in the corresponding form, or any anomalies that may arise due to problems with the Internet network, acts of God or force majeure, or any other unforeseeable contingency beyond Astrotouristing's control.
Failures or incidents that may occur in communications, data deletion, or incomplete transmissions. Astrotouristing does not guarantee that the website services will be constantly operational.
Errors or damages caused to the website by inefficient or malicious use of the service by the user.
Astrotouristing is not responsible for issues arising from the inoperability or problems with the email address provided by the user for sending the requested information.

In any case, Astrotouristing is committed to resolving any problems that may arise and providing the user with all necessary support to reach a quick and satisfactory solution to the issue.

5. BOOKING THROUGH THE WEBSITE

To make any booking and subsequent purchase, if applicable, through the website, the user must first read and accept the General Booking Terms and Conditions. Once these have been accepted, and the other documentation applicable to the booking has been completed and accepted, and the corresponding payment has been made, we will complete the transaction as soon as possible.

If, due to certain circumstances, we are unable to complete the orders placed, we will notify you as soon as possible and obtain your authorization to attempt the transaction again.

When you make a transaction through our platform, we may send you a confirmation email containing transaction details. Please verify that the details in the confirmation message are correct as soon as possible and keep a copy for your records.

In case of error, we reserve the right to correct the error and revise your order accordingly (which includes charging the correct price) or cancel the transaction and refund any amount charged.

6. MODIFICATIONS

Astrotouristing reserves the right to make any modifications it deems appropriate to the portal without prior notice, and may change, delete, or add to both the content and services provided through it, as well as the way in which they are presented or located on the portal.

7. LINKS

If Astrotouristing provides links or hyperlinks to other websites, Astrotouristing will not exercise any control over such sites and their content. Under no circumstances will Astrotouristing assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any of these hyperlinks or other websites. Likewise, the inclusion of these external links does not imply any type of association, merger, or partnership with the linked entities.

The inclusion of hyperlinks for commercial purposes on websites other than Astrotouristing that allow access to this website is expressly prohibited without Astrotouristing's express consent. In any case, the existence of hyperlinks on websites other than Astrotouristing does not imply any commercial or business relationship with the owner of the website where the hyperlink is located, nor does it imply acceptance by Astrotouristing.

8. RIGHT OF EXCLUSION

Astrotouristing reserves the right to deny or withdraw access to the website without prior notice, at its own discretion or at the request of a third party, to any users who violate these Terms and Conditions.

9. GENERAL PROVISIONS

Astrotouristing will pursue any breach of these terms and conditions, as well as any misuse of its website, by exercising all applicable civil and criminal legal actions.

10. MODIFICATION OF THESE TERMS AND CONDITIONS AND DURATION

Astrotouristing may modify the terms and conditions set forth herein at any time, and such modifications will be duly published as they appear here. The validity of these terms and conditions will depend on their publication and will remain in effect until they are modified by subsequent, duly published terms and conditions.

11. DATA PROCESSING AND USE OF COOKIES

In accordance with the General Data Protection Regulation (GDPR) and other applicable regulations, we inform you that the personal data you provide through our website or by sending emails will be processed by CARMEN MARÍA REAL PERERA, as the data controller, for the purpose of user registration, processing requested transactions, and sending periodic notifications electronically. The legal basis for this processing is the provision of the requested services. You can find more information about the processing of your data in the privacy policy, which must be read, understood, and accepted before using the services.

In forms that collect personal data, each user will be informed about the purposes for which the data is collected. The user will be responsible, in any case, for the accuracy of the data provided.

Astrotouristing is committed to complying with the obligation of confidentiality regarding personal data. Therefore, it has adopted the necessary measures to prevent its alteration, loss, unauthorized processing, or access, taking into account the current state of technology.

Furthermore, Astrotouristing informs you that visiting its website does not automatically register any personal data that identifies a user. However, certain non-personal and non-identifiable information is collected during the live session through devices called "cookies." These cookies allow us to obtain statistical information about website usage in order to make improvements. All users should consult our cookie policy before browsing the website.

In any case, all users have the right to exercise, at any time, their rights of access, rectification, restriction of processing, erasure, objection, and data portability by writing to our Data Protection Officer at info@astrotouristing.com, providing proof of identity. If desired, you may file a complaint with the Spanish Data Protection Agency.

12. APPLICABLE AND LAW JURISDICTION

For any interpretative or legal issues related to this website, Spanish law shall apply. In the event of a dispute, both parties agree to submit to the jurisdiction of the Courts of the consumer's domicile, waiving any other jurisdiction that may apply, or by submitting the appropriate complaint by completing the following electronic form: http://ec.europa.eu/consumers/odr/

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